Scam Alert: Con Artists Target Ride Share Drivers

Planning to make extra money this summer by driving for a ride share company? If so, beware of phishing scams that target current and would-be drivers.

How Does the Scam Work?

You are a driver for a ride sharing company, and you get an email or phone call from someone claiming to represent the corporate office. The caller says he or she needs access to your account and asks for your code or driver’s license number. Once they have this information, scammers can log in, change the payment information, and steal your earnings.

Another phishing scam targets would-be drivers. Scammers message potential drivers, claiming to be hiring for Lyft or Uber. These recruiters promise new drivers a free car and a guaranteed hourly wage.

Sound too good to be true? That’s because it’s a phishing scam. If you respond to the text message or email, the scammer will send you an “application” to complete. The form requests your banking and other personal information – all under the guise of needing it for your new car lease.

How to Spot a Phishing Scam:

  • Watched for spoofed calls. Your Caller ID may say that someone from a rideshare company is contacting you, but scammers can fake this by using phone number spoofing technology.
  • Consider how the company normally contacts you. If your rideshare company normally reaches you by email, be suspicious if you suddenly start receiving phone calls or text messages without ever opting in to the new communications.
  • Check the reply email address. One easy way to spot an email scam is to look at the reply email. The address should be on a company domain, such as
  • Check the destination of links. Hover over links to see where they lead. Be sure the link points to the correct domain (com) not a variation, such as companyname.othersite.comor Scammers can get creative, so look closely.
  • Be cautious of generic emails. Scammers try to cast a wide net by including little or no specific information in their fake emails. Be especially wary of messages you have not subscribed to or companies you have never done business with in the past.

For More Information:

Find additional information from Lyft, a BBB Accredited Business (

To learn more about scams, go to BBB Scam Tips ( To report a scam, go to BBB Scam Tracker (


Pearl is the Communications Specialist for Better Business Bureau (BBB) serving the San Francisco Bay Area and Northern Coastal California (BBB Oakland). She works to advance BBB’s vision of an ethical marketplace where buyers and sellers trust each other by being proactive in the community and developing relationships with business and consumer groups. Pearl represents BBB at events throughout the Bay Area to educate a wide variety of people. Pearl also manages BBB Oakland’s social media channels.

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Posted in Business Tips, Consumer/Business Services, Scams

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